Here’s how SmartAssist is revolutionising recruitment with responsible AI

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A groundbreaking AI-powered HR co-pilot innovated by MIHCM’s formidable Microsoft-certified Data & AI team, SmartAssist is aimed at turbo boosting productivity, delivering unparalleled insights, and transforming HR processes.

As AI continues to evolve and becomes integral in talent acquisition, SmartAssist for Recruitment offers customers the perfect solution, and this blog explains how…

SmartAssist for recruitment

SmartAssist for Recruitment automates numerous repetitive tasks, such as screening resumes, saving time and allowing HR professionals to focus on strategic activities that require human judgment.

SmartAssist for Recruitment also enables the scheduling of interviews, making hiring even easier.

Key features

This co-pilot is completely transforming what once was a long-drawn-out process into one that is streamlined and swift by utilising intelligent tools.

Here are some of its key features:

  • Candidate selection criteria definition: the system guides you to say what you want in natural language and then builds rules based on that input
  • CV scraping: it extracts key information from a candidate’s CV and includes it in their job application, powered by responsible AI
  • Candidate screening: streamlines candidate selection with a swift and comprehensive screening process based on predefined criteria
  • Candidate shortlisting: combining the information received, it presents an ideal shortlist of the best candidates

Key benefits

Now let’s look at some of the key benefits.

  • Enhances efficiency: with AI for recruitment, positions are filled faster, while the experience for both candidates and recruiters is improved, leading to time and cost savings
  • User-friendly: on the MiHCM external career portal, applicants can use AI to autofill their job application based on their CV, with a step for candidate verification to ensure information accuracy and candidate consent
  • Reduces biases: leveraging AI for screening reduces the impact of biases that often creep into human decision-making, promoting a more diverse talent pool
  • Follow-up: AI systems can efficiently manage large volumes of applicants, ensuring timely follow-up and feedback, enhancing the overall candidate experience, and strengthening an employer’s brand reputation

Responsible use of AI

As AI continues to be integrated into recruitment processes, it is of utmost importance to do so in a responsible manner.

With its ‘Responsible AI’ tag, SmartAssist keeps candidates informed about how AI systems contribute to decision-making, which enhances trust.

While using AI for screening reduces the impact of biases and ensures a fairer process, preserving human interaction within recruitment processes is vital to evaluate interpersonal dynamics, which are often not quantifiable by AI alone.

Our system enables hiring managers to change criteria and re-screen at any point, ensuring full control over the screening process and giving it that all-important human touch.

They are also able to manually override AI recommendations and shortlist a candidate if they deem it necessary.

Incorporating the human touch into AI recruiting strategies in this manner ensures that organisations maintain that much-needed balance between technology and human interaction.

Key aspects to consider

When it comes to key aspects that businesses should consider when determining the feasibility of implementing AI in their recruitment processes, SmartAssist ticks all the boxes.

Here are some areas it covers:

  • Scalable solution: SmartAssist offers scalability according to organisational growth and changing needs
  • Monitoring and adjusting strategies: our team continuously evaluates the effectiveness of its solutions and carries out updates to ensure alignment with recruitment goals and candidate satisfaction

As AI continues to evolve and becomes integral in recruitment, MIHCM’s SmartAssist for recruitment, which is is positioned atop the MiHCM Enterprise that our customers already know, will evolve with it responsibly, ensuring that your company’s talent acquisition process is in the best hands.

Written By : Marianne David

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