Kuala Lumpur & Colombo, 3^rd April 2023:  MiHCM, a leading provider of digital solutions for human capital management, has announced the integration of GPT AI support into its flagship virtual assistant app, “MiA”.

“We are absolutely thrilled to add GPT AI support to our MiA Digital Assistant,” said Harsha Purasinghe, CEO of MiHCM. “With this integration, we are taking another step forward in our mission to deliver the best virtual assistant experience for businesses. Organisations can now deliver an outstanding employee experience using MiA Digital Assistant with this enhanced GPT integration.”

The GPT AI integration has tremendously boosted the “Ask MiA” Knowledge Base feature and enables it to accurately understand user inquiries and provide relevant information and recommendations efficiently. The GPT powered “Ask Mia” capability is now available for public preview to enterprise and corporate clients, with MiHCM intending to announce its general availability soon.

This integration further enhances MiA’s capabilities as a cutting-edge virtual assistant that empowers businesses to optimise their workforce, improve employee engagement and productivity, and make data-driven decisions within Microsoft Teams. The latest version of MiA features advanced capabilities, including MiA Recruitment and Onboarding which streamline the hiring process and integrate new employees into the company, and MiA Feelings and Surveys which allow for the collection and monitoring of employee feedback and emotional well-being. Additionally, MiA integrates with Outlook Calendar and Microsoft Planner to provide daily and weekly productivity summaries for individual employees and teams, and simplifies routine work tasks such as leave management, expense claims, and HR queries.

MiHCM serves an international clientele of 500+ companies across 22 countries in diverse industry verticals, and has a strong market presence in Asia, with a prominent presence in Malaysia, Indonesia, Philippines, Singapore, Cambodia, Myanmar, and Thailand in Southeast Asia, and Sri Lanka, Bangladesh and Maldives in South Asia. The company has also received recognition from Microsoft as the ISV partner of the year for 2022 in Malaysia and has been recognised as the ISV of the year in South East Asia New Markets in both 2019 and 2020.